Terms of Service

Last Updated: July 14, 2025

1. Introduction

Welcome to Product Leader Academy. These Terms of Service ("Terms") govern your access to and use of our website, mobile application, and services, including any content, functionality, and services offered through them (collectively, the "Services").

The Services are owned and operated by OKO Labs Inc d/b/a Product Leader Academy, a Florida-based corporation ("Company", "we", "us", or "our").

2. Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

3. Account Registration

To access certain features of our Services, you may need to register for an account. You agree to provide accurate, current, and complete information and to update this information as necessary. You are responsible for maintaining the confidentiality of your credentials and for all activities under your account.

4. Payment Terms

Payments are processed via Stripe. By providing payment information, you authorize us to charge the applicable amount. You represent that you have the legal right to use any payment method submitted.

5. Refund Policy

We offer a 14-day satisfaction guarantee. You may request a full refund within 14 days of your initial purchase by contacting support@productleaderacademy.com. If a refund is granted, you will no longer have access and are not eligible to re-enroll.

6. Disclaimer of Warranties and No Guarantees

THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE MAKE NO GUARANTEES REGARDING RESULTS, INCLUDING JOB PLACEMENT OR CAREER ADVANCEMENT.

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

8. Indemnification

You agree to indemnify and hold harmless OKO Labs Inc and its affiliates from any claims arising from your use of the Services or violation of these Terms.

9. Intellectual Property

All content and materials are owned by us or our licensors. You may not reproduce or use any materials without written permission.

10. Community Guidelines

You agree to engage respectfully with others in the community. We reserve the right to remove any user or content that violates our guidelines.

11. Text Message Communications

With your consent, we may send you text messages. Message and data rates may apply. Reply "STOP" to opt out.

12. Coaching Sessions

Group and optional one-on-one coaching is provided. Sessions missed without notice may be forfeited.

13. Dispute Resolution

Any dispute shall first be addressed through mediation in Florida. You waive rights to a jury trial and class action.

14. Class Action Waiver

You agree that disputes will be resolved individually and not via class or representative action.

15. Severability

If any provision is held to be unenforceable, the rest of the Terms remain in effect.

16. Force Majeure

We are not responsible for failure to perform due to causes beyond our control (e.g., natural disasters, war, pandemics).

17. Assignment

You may not assign these Terms. We may assign them at our discretion.

18. Entire Agreement

These Terms constitute the full agreement between you and us regarding your use of the Services.

19. Changes to These Terms

We may update these Terms at any time. Continued use of the Services after changes means you accept the revised Terms.

20. Termination

We may suspend or terminate your access to the Services at our discretion, including for violations of these Terms.

21. Contact Information

OKO Labs Inc d/b/a Product Leader Academy
Email: legal@productleaderacademy.com
Address: South Andrews Ave. Suite 504, Fort Lauderdale, Florida 33301