Privacy Policy

Last Updated: July 14, 2025

1. Introduction

Welcome to Product Leader Academy ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, participate in our community, access our curriculum, or use any of our services.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact information (such as name, email address, phone number)
  • Account credentials (such as username and password)
  • Billing and payment information (such as credit card details, billing address)
  • Professional information (such as job title, company, years of experience)
  • Educational background
  • Profile information and preferences
  • Content you submit (such as portfolio projects, assignments, forum posts)

2.2 Usage Information

We automatically collect certain information about your device and how you interact with our services:

  • Device information (IP address, browser type, OS)
  • Usage patterns (pages visited, time spent, clicks)
  • Learning progress and course completion
  • Community participation metrics

2.3 Device, Usage, and Cookie Information

Whenever you browse or interact with our Services, we and our analytics partners automatically gather technical data:

  • Device details such as IP address, browser type and version, operating-system information, mobile device ID, and screen resolution.
  • Activity data including the pages you view, the time you spend on each page, the links you click, search terms you enter, the site that referred you to us, and the path you take when leaving.
  • Performance signals like load times, error reports, feature-use counters, and API response times that help us monitor stability.
  • Cookies and similar technologies—first-party session cookies, settings/preferences cookies, authentication tokens, analytics pixels (for example, Google Analytics), local-storage keys, and server-side session IDs.

We use this information to secure your account, remember your preferences, measure audience behaviour, improve content, and run marketing analytics. You can block or delete most cookies through your browser settings, but essential cookies (those that keep you signed in and protect your session) must remain enabled for the Services to work correctly. Our cookie banner provides an additional opt-out for analytics cookies, and Google Analytics users can also visit https://tools.google.com/dlpage/gaoptout for a browser add-on that disables tracking.

3. How We Collect Information

  • Direct interactions (e.g. creating an account or enrolling)
  • Cookies and tracking technologies
  • Third-party tools (e.g. payment processors, auth providers)

4. How We Use Your Information

  • Delivering and managing access to our services
  • Personalizing your experience
  • Facilitating community interactions
  • Communicating with you about your account, updates, and offers
  • Sending SMS notifications (with consent)
  • Analyzing service usage
  • Security and fraud prevention
  • Compliance with legal obligations

5. Payment Processing

We use Stripe as our payment processor for purchases. Your payment information is handled directly by Stripe—we do not store your full payment details. For details on Stripe's data practices, refer to their privacy policy.

If you opt into a payment plan through a third-party lender, that provider's privacy policy governs the handling of your information.

6. Mobile Application

Our mobile app may request access to your camera, photos, and notifications (with permission) to enhance your user experience. Usage data collected via the app aligns with this Privacy Policy.

7. Community Features

Information shared within our community platform may be visible to other participants. Please avoid disclosing sensitive information in these public or group areas.

8. Text Message Communications

With your opt-in consent, we may send SMS messages. You can opt out anytime by replying "STOP" or by contacting support.

9. Sharing Your Information

  • Service providers (e.g. Stripe, hosting, email tools)
  • Professional advisors (e.g. accountants, legal)
  • Legal obligations or to protect our rights
  • Business partners (only with your consent)
  • Other users (only content you deliberately share)

9.5 Business Transfers and Change of Control

If Product Leader Academy is ever involved in a merger, acquisition, reorganisation, bankruptcy, or other transaction that results in a change of control, your personal information may be transferred as part of that deal. In such a case:

  • We will give you advance notice by email or a prominent in-service banner if the successor intends to handle your data under a materially different privacy policy.
  • The successor entity must protect your information to at least the same standard set out in this Policy.
  • If the new owner cannot uphold these protections, we will either seek your explicit consent for any new uses of your data or delete/anonymise the affected information before the transfer is finalised.

Your continued use of the Services after such a transfer constitutes acceptance of the new steward of your data, provided the safeguards above are met.

10. Your Rights and Choices

  • Request, correct, or delete personal data
  • Withdraw consent
  • Opt out of marketing
  • Request a data export
  • Lodge a data privacy complaint

11. Data Security

We take reasonable steps to secure your data, but no system is completely immune to risk.

12. Data Retention

We retain your data only as long as needed to deliver services or comply with legal requirements.

13. Children's Privacy

We do not knowingly collect data from anyone under 18. If found, we delete it promptly.

14. International Transfers

Your data may be stored or processed in other countries. We implement safeguards when transferring outside your jurisdiction.

15. Changes to This Policy

If this policy changes, we’ll update the "Last Updated" date. Major changes may be communicated by email or on-site notice.

16. Contact Us

Email: privacy@productleaderacademy.com
Address: South Andrews Ave. Suite 504, Fort Lauderdale, Florida 33301